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My filter gasket does not reach all sides of my cold brew system, what do I do?

If you've found that the gasket for your filter plate does not reach all sides of your cold brew system, please contact us.

We recently had a run of gaskets for our 5 gallon filter plates that were manufactured to the incorrect specifications. If you notice that your filter gasket doesn't reach all sides of your cold brew system, please contact us so we can verify that you received the incorrect gasket and resolve the problem for you.


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