As a small company, we try our best to stay competitive with the big guys. We do what we can on pricing and we try to respond personally to all customer service requests.
We'd like to expand our business a bit more and start offering phone support, but to do that, we could use your help. We've applied for the Chase Mission Main Street grant, and you can help us out with just a couple clicks.
If we are awarded the grant, some of the things we'll use the money for:
- Phone support/customer service - right now, 95% of our customer service is handled via email.
- Expanded inventory - We've been lucky enough to partner up with great companies like Ss Brew Tech, but with a grant, we'd look to expand our product offerings and lower prices by placing larger orders
- Free Shipping / Discounted Shipping - this is one area that we are always asked about and this is something that we'd love to be able to offer.
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